Frequently Asked Questions
Find answers to common questions about our services
Browse our categories, select the service you need, choose a date and time, and complete your booking. You'll receive a confirmation once the provider accepts.
Yes, all professionals on MasterKey undergo thorough background verification, skill assessment, and in-person interviews before being approved.
We offer a satisfaction guarantee. If you're not happy with any part of the service, contact us within 24 hours and we'll make it right.
You can pay via credit/debit card, UPI, net banking, or wallet balance. Payment is collected securely through our platform.
Yes, you can cancel up to 24 hours before the scheduled time at no charge. Cancellations within 24 hours may incur a nominal fee.
Our system automatically matches you with the best available provider based on location, ratings, and availability. You can also choose a specific provider.
Absolutely. We use industry-standard encryption and security practices to protect your personal and payment information.
You can reach us through our help center, email at support@masterkey.hrtime.in, or call us at +91 1800-123-4567.