Privacy Policy

1. Introduction

MasterKey ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, phone number, address)
• Payment information (processed securely through third-party payment processors)
• Service preferences and booking history
• Communications with our support team
• Device and location information when using our mobile app

3. How We Use Your Information

We use the collected information to:

• Process and manage your bookings
• Connect you with service professionals
• Process payments and send invoices
• Send booking confirmations and updates
• Improve our services and user experience
• Comply with legal obligations

4. Data Sharing

We may share your information with:

• Service providers and handymen to fulfill your bookings
• Payment processors for transaction processing
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Object to processing of your data
• Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at support@masterkey.hrtime.in.